Millions of current and former customers of Verizon can be eligible for the cash payout in the year 2025, which is a following result of a $100 million class action settlement. The whole case centers on an undisclosed administrative telco recovery phase, which was added to post-paid wireless bills between January 2016 to November 8, 2023.
If you were also billed with these fees, then here is a clearer look at what you should know, what are the amounts, deadlines, and how you can claim your share.
What Was the Lawsuit About
In this lawsuit, Verizon was accused of charging undisclosed administrative and telco recovery fees, which was typically around $3.30 monthly. And this fees was handed to postpaid customers without any clear advertisement or any kind of explanation. Although, Verizon denied any kind of wrongdoing, but it agreed to make a settlement to resolve any kind of legal uncertainty.
- Settlement pool: $100 million
- Claims period: Jan 1, 2016 – Nov 8, 2023
- Eligible plaintiffs: U.S. customers who were billed during that time under postpaid wireless or data plans
Who Was Eligible
You were likely one of the qualified individuals if you were billed with any kind of administrative fees between near 2016 to late 2023 as a Verizon, Postpaid, Wireless, or Data Customer. All the eligible individuals received notifications either via mail or email and they had to file a valid claim by 15th of April 2024 to be one of the participants.
How Much Payment Can You Expect
Claims paid out on the basis of pro rata and amounts varied basically depending on how many months you paid those fees and how many people filed their complaint.
- Base payment: about $15 per eligible account
- Bonus: $1 per month the fee appeared
- Maximum total amount per person: $100
However, many people have even reported much smaller amounts, which was typically between $4 to $15. And this is because
- Due to Too many valid claims which lead to dilution of the payout
- Legal fees and administration costs caused a reduction in the net amount
- Some records applied only a few eligible months
Getting $2,939 from the IRS This August?
4.2 Million Could Lose SNAP Benefits if GOP Bill Clears Senate in 2025
When Did Payments Begin
- Court approval was granted on: April 26, 2024
- Initial payments were made on : December 2024 through January 2025
- Most payouts took place by: Mid‑2025, either via Zelle, PayPal, prepaid Mastercard, or check
Why the Payout Was So Small
| Reason | Why It Matters |
| Pro-rata claims distribution | Funds were divided among many claimants |
| Legal and administrative fees | it was Deducted even before payouts were made |
| Limited months of penalized charges | Affects how many bonus dollars per file |
Even a customer who was billed for $100 per month may have received only $1.15 if claims exceeded the limit of the fund or were capped by total eligible months.
How to Claim
- File claim by April 15, 2024
- Provide your account or notice ID, contact info
- Payment method choices available: direct deposit, prepaid card, or check
- No need to prove the fee—you simply needed to confirm you had a plan during the eligible period
What If You Missed the Deadline
Unfortunately, for now, the claim window is closed. No new claims are being accepted. So, if you are someone who didn’t file by 15th of April 2024, there are no resources available for this settlement.
Why This Settlement Shields Consumer Rights
As this case clearly kept its focus on unclear billing that were performed.
This case subtly emphasize on the fact that what actions can be taken legally when companies don’t fully disclose or explain their charges to the customers.
And a very clear reminder to always checks and understand your bills.
This settlement was for the customers who had paid undisclosed administrative fees. And the average payouts were very small, which was commonly between $5 to $15. All the claims needed to be submitted by April 15, 2024. And payments were mostly distributed by early 2025. And the funds generally arrived via Zelle, PrepaidCard, or Cheques. If you missed or didn’t file, now you are not eligible and there is no further source available for the claim.
Hello! I’m Kaylani , a professional content writer with a knack for breathing life into words. I have been providing high-quality, research-driven content in Sectors like Technology & Personal Finance . With a background in Finance Tech Management , I specialize in turning complex information into engaging content that resonates with a wide.